WhatsApp on the computer is available via the web or using an app for Windows or macOS. You can sync WhatsApp on the computer with your mobile device as long as they are on the same Wi-Fi. Some options are limited on WhatsApp on the computer or from the web interface.

• Oct 09, 2017 WhatsApp for Mac is finally available and now it’s easy to run WhatsApp on Mac for free including on Yosemite and El Capitan. On May 11th 2016, WhatsApp released the long awaited desktop client for Mac and although you could already use the web version of WhatsApp, the desktop app is better because it has more support for desktop notifications and better keyboard shortcuts.
• In WhatsApp web, users need to scan the QR code by using the WhatsApp app on their phone. Through WhatsApp web, users can fully control the WhatsApp application from the browser itself. However, WhatsApp web is not wholly free from bugs and users often face errors like WhatsApp web not working, WhatsApp web unable to connect with the phone, etc.

Problem: 'WhatsApp notification sound is not working on my iPhone. It is weird but I no longer get the notification sounds from WhatsApp. And the problem only happens to WhatsApp. Other apps like SMS messages still have the notification tones. Try restarting the phone but still no luck. Any suggestion?'

Solution: The problem that WhatsApp notification sound is not working happens not only on iPhone but also on Android devices, like Samsung, OnePlus, LG. Some lost the notification tones after a WhatsApp or software update; others are having the problem because custom notification tone doesn't work on their phones. Here we have 7 solutions to resolve WhatsApp notification sound not working on iPhone, Samsung and more.

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1. Make Sure the Device is Not Mute

You could press Volume Up button to increase sound to see if it make senses. As for iPhone, check if the Ring/Silent switch (usually next to the volume key) is turned on. If the switch shows orange, your iPhone is in silent mode and you have to move the switch to Ring mode.

2. Ensure WhatsApp Sound is Enable

You certainly won't get the notification sound from WhatsApp if the sound is set to off. To check out if notification sound is enabled, you could follow the steps here.

STEP 1: Go to WhatsApp homepage;

STEP 2: Navigate to Settings>Notifications;

STEP 3: Tick Conversation tones if it is not ticked before;

NOTE: You could also click Reset notification settings to reset WhatsApp notification settings to the default state.

3. Check iPhone/Android Notification Settings

If you have allowed WhatsApp notification but still getting no sound, you could check out your phone Notification settings.

• As for iPhone users, you need to go to Settings > Notifications first. Find out WhatsApp in the Notification Style and tap it. Finally, tap Allow notification toggle till it turns green. Also, toggle on the button for Sound.

• As for Android phone users, you can go to Settings > Notifications > Manage app notifications > WhatsApp and enable Allow notification.

4. Log out and in WhatsApp Account

Since there is no Log Out button in WhatsApp, we need to sign out by deleting the data from your device. To make sure you don't lose your chats, you need to back them up first before logging out your account.

Re-log into WhatsApp Account on Android

For an Android phone, you could follow the guide step by step.

STEP 1: Go to homepage. Tap Settings > Apps > Application Management > WhatsApp.

STEP 2: Tap Clear Data to delete app’s settings and data.

STEP 3: Go to Home screen again and tap WhatsApp icon to log in. Make sure you enter correct username and password.

NOTE: To restore WhatsApp backup, you need to uninstall and reinstall WhatsApp.

Log out and in WhatsApp on iPhone

For iOS device, the process would be somewhat different as iOS device don't have Clear Data icon so that they need to uninstall the app to log out.

STEP 1: Go to WhatsApp homepage. Navigate to Settings>Chats>Chat backup>Back Up Now. In this way, the data would back up in iCloud.

STEP 2: Go to the Home screen. Press and hold WhatsApp icon till it starts wiggling. Tap the X on the top left corner of the icon to delete WhatsApp.

STEP 3: Open App Store. Search for WhatsApp. Download and install the app.

STEP 4: Tap WhatsApp icon to go to the Login page. Enter correct username and password to log in your account. Upon signing back in, tap Restore to restore your chat data from iCloud.

Check if the problem is solved, if not, turn to next method.

5. Force Stop WhatsApp and Restart Your Phone

Restarting the app would always be an effective way to solve most of the problems. Try to force stop WhatsApp and restart it to see whether you can get the notification sound for WhatsApp.

For Android phone users, here are the steps.

STEP 1: Go to Settings>Apps>Application Management>WhatsApp.

STEP 2: Tap Force Stop to close WhatsApp.

STEP 3: Then restart your Android phone. After your phone boots up, check if the problem is solved.

For iOS device like iPhone, there would be different ways to force stop the app, depends on the generation.

• If you own an iPhone 8 or earlier, you should double press the Home button first to see your most recently used apps. Swipe left or right to find out WhatsApp and swipe it up off the screen to close WhatsApp.

• If you own an iPhone X, you should swipe up from the home screen and you'll see the running apps. Also, swipe left or right to find out WhatsApp, then you can swipe it up off the screen or click the red minus symbol to force stop WhatsApp.

After that, restart your iPhone.

6. Update WhatsApp

If you don't have the latest version of WhatsApp, there would be some bugs existed so that you’d better update WhatsApp to get back notification tones.

If you own an Android phone, you could see the process as listed.

STEP 1: Open Google Play Store. Tap the Menu button on the top left corner and select My Apps.

STEP 2: Find out WhatsApp and tap it. Press Accept to update the app.

If you own an iOS device, you should turn to App Store for help.

STEP 1: Open App Store. Tap Updates icon in the bottom right corner.

STEP 2: Navigate to WhatsApp and click the update button next to it. Enter the Account ID and password correctly if required.

7. Reinstall WhatsApp

You could reinstall WhatsApp to fix the problems. But since reinstalling WhatsApp will delete all your chats, you should back up WhatsApp messages and photos on your phone before the reinstalling. If you are using an iPhone and would like to back up WhatsApp messages and media files to computer, you can use iOS Data Backup & Restore, which allows you to restore individual WhatsApp chats instead of the whole chat history.

To reinstall WhatsApp:

• For Android phone: Navigate to Settings > Apps > Application Management > WhatsApp. Tap Uninstall. Then open Google Play Store to install it.

• For iOS device: Go to Home screen and delete WhatsApp. Then open App Store to get WhatsApp on your iPhone.

If you have other WhatsApp problems, leave us a comment.

'WhatsApp keeps loading but not connecting to the internet, even though Wi-Fi/4G are available in my iPhone 8.'

– a user from Apple Support Communities

If you come across the similar situation that WhatsApp can't connect to the internet (Wi-Fi or 4G), this article may help you to make WhatsApp back to normal.

Make sure the following is correct first:

• You've turned on Wi-Fi or Cellular data.

• You're in the good network environment.

• You've allowed WhatsApp runs on Wi-Fi or Cellular. iPhone or iPad users check it by opening Settings > WhatsApp > Wireless Data. Samsung, Sony or other Android users should go to Settings > Apps > WhatsApp > Permissions > Turn on mobile network/Wi-Fi.

If you have done the above yet, but WhatsApp cannot connect with internet, continue to read.

Solution 1: Force Stop WhatsApp and Restart Your Device

According to users, one of the most effective ways to recover WhatsApp is to force it to stop. It doesn't mean to simply exit it.

iPhone/iPad users should double-click the Home button, and get the recently used apps' list. Find out WhatsApp and swipe it up to close it, and then restart your device.

When the Apple logo appears and stays on the screen for about 30 seconds, the device is put itself into rebooting. The process is finished when the standard locked screen shows.

Whatsapp On Mac

Android usersPlay apps on mac. force WhatsApp to stop by pulling up the menu to see the recently used apps list, finding WhatsApp and swiping up to close it; or you can run Settings > Apps > WhatsApp > Force Stop.

Then restart your phone and open WhatsApp. Now to see if it is connected with Internet.

Solution 2: Clear Cache and Data in Android

Accumulated cache and unnecessary data will prevent apps from performing well, which is relevant to WhatsApp not connecting to internet.

• Android users can clear them by running Settings > Apps > WhatsApp > Clear Data/Clear Cache.

iOS system will clear cache and data by itself, but if you want to clear them more thoroughly, you can reinstall WhatsApp. More details will be shown in Solution 5.

Solution 3: Check out Network

Now you should go back to check the network again. Users whose WhatsApp cannot connect with internet should try these tricks:

• Switch between mobile data and Wi-Fi.

• Connect with other Wi-Fi hotspots.

• Turn off and turn on Wi-Fi/mobile data.

• Turn off and turn on Airplane Mode. Open a website and see if it loads.

Suppose all of the websites or apps don't load in this network, try out the next method.

Solution 4: Reset Network Setting

iOS users have another choice as for the internet: Reset Network Settings, which may help to remove some mistakes.

• Go to Settings > General > Reset > Reset Network Setting.

• After that, you will be asked to enter Wi-Fi password again.

Android users may go to Settings > Reset > Reset Network Settings. Run WhatsApp and refresh it for a few times now.

If the network still doesn't work, you may need to contact your mobile provider and ask for suggestions.

Whatsapp App On Mac Not Working Mac

Solution 5: Update or Reinstall WhatsApp

Suppose that other apps run fine on the same network connection, but WhatsApp not, problems may lie on the app itself. Update WhatsApp if the newest version is available, since the new version is being optimized. Sometimes the app will remind you to update, and you can also update the apps manually.

• Android users run Google Play and tap the Menu button on the top right. Find out WhatsApp and tap Accept to update.

• iOS users run App Store and tap Updates on the bottom. Find if there is a button 'UPDATE' besides WhatsApp. If so, tap the button and you can update WhatsApp in a few seconds.

Besides, deleting WhatsApp is also a good method to remove mistakes in the app.

• Android users uninstall it by dragging the app's icon to the trash can icon and install it in Google Play.

• iPhone/iPad users can press and hold the WhatsApp’s icon, tap the 'X' on the icon to delete it. Then get it back in App Store.

Before you uninstall the app, remember to do a backup for your data, since all chats and files will be deleted. See How to do a backup for WhatsApp data.

Solution 6: Reinstall the System

The last method you can have attempted to use is to reinstall the system, as sometimes there are mistakes in system setting and prevent WhatsApp to connect with internet.

iOS users can reinstall the system by iTunes in a few steps:

• Connect the device to your PC;

• Run iTunes and choose Restore iPhone.

Get more information on how to reinstall operating systems in iOS device. Remember to make a backup for your iPhone data, as all chats and files will be deleted. When the installing process is over, the iOS system will be the newest one.

For Android users it will be a big project to reinstall the operating system, so you'd better open Settings > About to see if a new version of system is available and update the system.

Whatsapp Mac App Not Working

If your WhatsApp still cannot connect to the internet, you'd better turn to WhatsApp costumer's service for help.